Community Standards

These Standards apply to every account, store, product, image, link, message, import, integration, and transaction using biocartly. They supplement the Terms and provider rules. Sellers remain responsible for knowing the laws, licences, age restrictions, and safety requirements that apply to them.

• Illegal, stolen, counterfeit, recalled, unsafe, or unlawfully imported goods.
• Weapons, explosives, illegal drugs, controlled substances, prescription products sold without authority, and products promoting unlawful use.
• Human exploitation, sexual content involving minors, non-consensual intimate material, trafficking, or services that facilitate abuse.
• Fraudulent investments, pyramid schemes, unlawful gambling, money laundering, unlicensed financial or credit services, and deceptive fundraising.
• Malware, stolen credentials, hacking services, forged documents, circumvention tools, or unlawfully obtained personal data.
• Any regulated item sold without required registration, licence, warning, verification, or delivery controls.

Do not impersonate others, create fake stores or orders, manipulate reviews or stock, misstate prices or affiliation, conceal mandatory fees, phish, spam, threaten, harass, promote hatred or violence, facilitate self-harm, exploit vulnerable people, evade sanctions, or interfere with another user or the platform.

Upload only content you have the right to use. Do not misuse trademarks, copyrighted works, likenesses, confidential information, or personal information. Respect takedown requests and data-subject rights. Rights holders should identify the work, disputed URL, ownership basis, and requested action when they report abuse.

Products must be accurately described and lawfully supplied. Clearly disclose the seller identity, total price, material limitations, condition, lead time, delivery or collection terms, recurring charges, return and refund rules, and safety or age warnings. Do not use fine print to remove mandatory consumer rights or pressure customers into off-platform payment.

Do not probe, scan, scrape, overload, reverse engineer, introduce malicious code, automate abusive activity, bypass rate limits or plan controls, access another account, interfere with webhooks, falsify payment events, or use data obtained from biocartly to build unlawful profiles or send unsolicited marketing.

To report abuse, email support@biocartly.com with the store URL, order reference if relevant, a clear description, screenshots, dates, and supporting rights or transaction records. Do not send unnecessary sensitive data. We may request verification, notify the reported user, preserve evidence, and share relevant information where lawfully required. Reports must be honest and made in good faith.

Depending on severity, history, urgency, legal duties, and risk, we may warn, request correction or verification, limit features, remove content, restrict transactions, suspend or terminate accounts, preserve evidence, or refer matters to payment providers, regulators, rights holders, or law enforcement. Immediate action may be taken to protect people or systems. Enforcement does not make biocartly responsible for monitoring every store or transaction.

Affected users may request review at support@biocartly.com with the decision, relevant account, explanation, and supporting evidence. We may decline repetitive, abusive, fraudulent, legally prohibited, or already-final requests. Reinstatement is not guaranteed.